For iPhones, theantenna is in the top third of the phone. You can bring pets onboard the Victoria Clipper and San Juan Clipper ferries, if they are in a carrier and accompanied by a person (animals cannot be transported as cargo). For more information, please see our All checked luggage items must be fully closed and contained (no protruding pieces or unclosed parts) to be accepted. You can travel from SeaTac Airport to Seattle Clipper terminal the following ways: We strongly recommend arriving one hour before departure time for your sailing. Select "Add money" and follow the steps to continue purchasing a card and adding value to it. Can I get a Clipper card before I arrive? As others have answered, you can put a monthly pass for the current or upcoming month on your Clipper card, depending on the transportation system. Key Clipper information translated to Chinese. TDD/TTY: 711 or 800.735.2929. We do not accept cash, checks or debit cards requiring a PIN. For a list of all locations and services, including where to apply for a Youth or Senior Clipper card, visit Sales and Service Locations. STANDARD Fares Round-Trip only: Standard fares are fully refundable for cancellations received 2 or more days prior to travel, non-refundable within 48 hours of travel date. To make a bicycle reservation in advance, please call our call center or reach out via email on our Contact Us form. The following cannot be used on iPhone or Android phones for fare payment: The Clipper Customer Service Centers at Embarcadero BART/Muni Metro station, AC Transit, and the Bay Crossings store are open with limited hours. Load cash value at self-serve machines (including BART ticket machines), retailers, transit agency ticket offices and Clipper Customer Service Centers or online, by phone or through your transit benefit program. The Victoria Clipper V can accommodate both standard and motorized wheelchairs on the main deck of the vessel. Please note that we are unable to accommodate motorized wheelchairs on San Juan Clipper due to space and boarding constraints. Limited-use tickets can only be used for one-way and round trips on Golden Gate Ferry and Muni and provide no transfer discounts, but youth, senior and disabled riders can purchase discounted tickets at ticket machines. Key Clipper information translated to Spanish. EMAIL US.
School attendance clipped by new transit passes - Oakland North All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. The Google Privacy Policy and Terms of Service apply. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. Your Auto-Reload is now cancelled, but your online account will not reflect this until the next time you tag your card. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' Muni Fares & Passes. Upon arrival in Seattle, you will pass through U.S. Customs to verify any purchases made on the trip. On a successful tag, lights and a "Travel OK" screen will appear on the machine. Focusing on the Pacific Northwest, we've curated the best hotels and tours to help you explore the region we call home. Discounts; Where to Use; Follow. If you store your card in a wallet or near chip-based cards that use radio frequency information, remove it and tag it separately to the card reader. If you have more questions about Clipper services, Auto-Reload, passes and transit benefits during COVID-19, please see our Frequently Asked Questions. You can set up automatic reloading when you initially order a card and load value online. Learn more about our Victoria Clipper V on our vessel information page or take a virtual tour of the vessel. The top outer viewing deck is open to all guests and is non-reserved seating to enjoy during our whale watching trips. Log in to your Cilpper account with the email address we have on file and provide an updated email address. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. The Victoria Clipper V vessel is a passenger-only ferry. HVD applies only to BART rides. The bow of the vessel is also opened up when we are stopped to observe whales and sealife.
Go Pass Clipper Transition FAQ | Stanford Transportation This rate is automatically adjusted when you add a hotel to a ferry booking or book a package. This is separate from confirmation of payment. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the + plus icon. Even if you plan to use a credit card that is already associated with your account, you need to re-enter your cards security code. You can also order value at the same time. So if your primary funding source is declined, your order will be charged to your backup card. BART fares are set with a mileage-based formula, therefore time-based passes (e.g., weekly or monthly) are not available. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. What if my Auto-Reload payment fails or the card reader says "BLOCKED BAD DEBT"? Get Morning Report and other email newsletters. You can use them to load and reload cash value and passes and take advantage of any available transfers. For faster replacement, you also can pick up your replacement card at a Clipper Customer Service Center. I set up Auto-Reload, but its not showing up in my online account. There are no discounts available at the BART vending machines. What if Im having trouble using my Clipper card at a bike share station? "It's overwhelmed our ability to process the applications." Otherwise, you will be logged out automatically. However, they will need to keep their plastic cards for proof of eligibility if asked by a fare inspector. Find your card and select Manage Auto-Reload from the More Options menu. Once you hear a single beep that means youve paid your fare and are good to go! At the Oakland International Airport, just a short walk from either terminal is the BART Oakland Airport station, where you board the BART to OAK train to go to the BART Coliseum station; once at Coliseum station, you can buy a card, load cash value and tag your card to exit BART to OAK and transfer to another train to reach other stations in the BART system. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. For Andriod phones, you may need the move your phone around.
Clipper card says still in progress : r/AskSF Some transit agencies charge fares based on distance or zones. You can find the booths with Clipper cards on the arrivals level at Terminals 1, 2 and 3 or on the departures level at the International Terminal. We will send an email to confirm that you have updated information in your account. We strongly recommend that you check-in online prior to arriving at our terminals for travel. Select an amount of cash value or transit pass you want to load, and indicate you want to Auto-Reload this value. RTC customers can transfer their RTC cards to their phones for mobile payment and continue to receive all their discounts, but their plastic card can then no longer be used for fare payment. If you add value to a plastic card using the Clipper app, it will take as long as a card normally does for the value to be available. Log in to your account to add a Backup Payment method.
Clipper and Pay by Phone | bart.gov Loading Value | Clipper Clipper isadministered by the Metropolitan Transportation Commission. Why not? Credit card charges are processed immediately. Proof of payment is required. This process may take up to 5 days if you are tagging only on a bus or light-rail vehicle. When will I be charged for my Auto-Reload value? She went from going into the office four days a week via Caltrain to working from home, because, well, you know COVID. You can also stop at a transportation information booth to buy a card and load all types of value, including the Muni Visitor Passport good for 1, 3 or 7 days of unlimited rides on San Franciscos transit system. How does Auto-Reload work with monthly passes? And, to get it back, its an hour on hold, and three to five business days.. Muni offers several ways to pay your fare. Yes. To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. If you don't have a pass on your card, it will deduct the discounted fare from the cash value on your card and apply any appropriate transfer discount. Riders are encouraged to get a Clipper Card to avoid the surcharge. learn more. Find your service: AC Transit. Otherwise, you will be logged out automatically. The programgives qualifying adult riders a 20% discount on BART trips. Answer: If you are referring to a cash balance, then per Jon Guan's answer (and the Clipper FAQ), no it does not expire. Youth and Senior Clipper cards can be obtained by mail or there are multiple locations across the Bay Area where you can apply and immediately receivea Youth or Senior card (on the Clipper discountswebsite select "Staffed Locations" under "Location Type" for Youth and Senior card services). Enhanced Driver License or an Enhanced ID Card (EDL/ID) applicable to, An original or copy of his or her birth certificate. A couple of things have to happen before you can use the value. Learn more about Clipper START and how to apply here. 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What if my Auto-Reload payment fails and/or the card reader says BLOCKED BAD DEBT? Select Clipper card and follow the instructions to add a card and load value. Caltrain. Please visit theGovernment of Canadas websitefor more information. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, except SFO where only paper tickets are sold as of October 2022, Some purchasing limits applyas outlined on our sales page, 2023 San Francisco Bay Area Rapid Transit District, Open the Wallet app and press the plus + icon, Open the Google Pay app, scroll down until you see the Discover section. How long do I have to pick up the value before it expires? Everything you need to know when you travel with Clipper! This page includes How RTC cards work, accessible information, and using Clipper equipment. Clipper is available for mobile phones through eitherApple PayorGoogle Pay. Center your Apple Watch display over the "Tag Here" graphic on the screenyou might have to hold still or rotate your wrist to align the device properly. Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. For account-related You can tag Clipper to pay fares on all Bay Area transit agencies and use it to access other services. If you do not tag your card again until May 24, the new pass will be activated with a start date of May 24 and an expiration date 31 days from the start date. Use your Clipper card on all Bay Area transit systems, including Muni. Dumbarton Express. Choose to stay logged in or to log out. Please note that the voucher is not valid for seeing a specific whale species and is also not valid for a cash back exchange. When booking online, please mark the box noting that a guest will require wheelchair assistance and contact us with any questions so that we may add a note to your reservation. Vista Class Located on the upper deck of the vessel, Vista Class offers leather seats with top deck panoramic views as well as ample table seating for small groups. Key Clipper information translated to Chinese. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. This page includes balance protection, online accounts, and card cancellation.
Be sure to review the paper ticket fare chart at the station. View vessel seating chart for San Juan Clipper. For more information, visit Sales and Service Locations. You can only order a BART high-value discount ticket by setting it up for automatic reloading, and again, Clipper will reload the ticket you order after the balance falls below $10. I have loaded a lot of money on a clipper card through the website months ago. Yes, there are two classes of seating for our whale watching tours, Standard (non-window aisle) and Premium (window aisle) seating. For example, if you have an AC Transit 31-day pass that expires on May 12, the new pass will not become active until the first time the card is tagged AFTER May 12.
Where To Use | Clipper You can use cash value on all transit systems that accept Clipper. Clipper is now available throughApple Pay and Google Pay. They also shared that the card on the account that is most likely mine was deregistered on Oct 7th and . Learn more about required travel documents. You can add value to your card or make other changes to your Clipper account by using our automated phone service or the Clipper website. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate. Luggage items between 51 to 70lbs will be charged $30.00 USD / $35.00 CAD and luggage items over 71 lbs. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. Economy Panoramic Upgraded window seats in Economy Class. Getting Started. Clipper is a regional transit card that can be used on all transit in the Bay Area. Clipper is an all-in-one transit card that keeps track of any passes, and value that you load onto it, while applying all applicable fares, discounts and transfer rules. All discounts are set up in advance through Clipper. There is a 50 cent surcharge per trip for paper tickets.
Caltrain - Clipper Tip: It takes 3-5 days (really) for | Facebook If your card is found to be defective through no fault of your own and you have had it for less than a year, we will replace the defective card and restore your balance free of charge. I loaded value online, but when I tried to use my card, it wasnt there. BART Customer Service is available to help riders with inquiries over the phone at (510)464-7133or in person atLake Merritt Station (concourse level). You are allowed to check up to two pieces of luggage on the Victoria Clipper fast ferry at the cost of $20.00 USD / $25.00 CAD (Credit Card ONLY, Cash NOT accepted) per checked bag per leg of travel. If you tag again outside of the cancellation window, you will be charged the maximum one-way fare. Can I load value on my mobile phone at a transit agency ticket office? Yes. If you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. Here are some great resources to check out: For the quickest response, please use our Contact Us page to submit your request. The "A" Fast Pass isavailable on the Clipper card and is valid for a calendar month and lets you take unlimited rides on SFMTA/Muni vehicles and BARTbetween the Embarcadero station to Balboa Park station in San Francisco. Clipper card says still in progress . Visit our Ticket Sales page for information about purchasing Group Tickets or School Sponsored Field Trip tickets. Our vessel also features one wheelchair accessible bathroom onboard. This page includes when value is available, online orders, different types of value, and blocked cards. Learn more about using Clipper on your phone. This means we couldnt process your payment for automatic reloading. Note that it can take between 5 and 20 minutes to walk from the Wall Street parking garage to our Seattle terminal depending on various factors such as train crossings. Phone: (213)-204-2900. What happened to my order? Cash value and transit passes are not interchangeable. If you are a U.S. or Canadian citizen, you will need one of the following travel documents: When traveling by land or sea, U.S. or Canadian children under age 16 and infants are required to provide proof of citizenship. Yes, both vessels offer a gift shop with a wide array of fun and unique Pacific Northwest apparel including t-shirts, sweatshirts, hats and beanies as well as stickers and postcards. Select Clipper card and follow the instructions to add a card and load value. Learn more about Clipper on your phone. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. Clipper on your phone. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. You can only purchase an HVD ticket online by setting up Autoload or through a transit benefit program.
How do I pick up the value on my clipper card? : AskSF - reddit If you are a Travel Agent or Clipper Commodore and would like to view/edit an existing booking, please visit the Agent Dashboard. If you are going to ride the Cable Car, ferry, or buses, put Clipper on your phone.