But dont loose hope The HAN you have currently support this, so its only a matter of time until the commodity supplier (aka BG) opens it up for 3rd party devices and home automation hardware that support the SEP standard! It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. Basically only permitting the Electricity Meter, Gas Meter and In Home Display. Apparently with no moving parts this new meter is certainly quieter than our old meter. If you've paid too much, your supplier has to refund you for the whole period that the meter was faulty. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Following my mission to get smart meters installed I started to look into the possibility of using Zigbee to gather my energy usage statistics from my new state of the art meters. Has anyone else had a bad (or good) experiences with British Gases Smart Meters? 1) The In-Home Display can't connect to the network in your home. Part 3 the story continues I am a little disappointed that I can not use Zigbee to access my energy usage from the smart meters, especially considering this is one of the larger selling points of smart meters, I hope that this will be a future phase to British Gass plans. So I think there is hope yet, it looks as though there is certainly thought about allowing consumers the ability to connect additional devices (CADs) to the smart meters hub, but these, at least for now, may be trumped by security restrictions (I guess rightly so). I also can not fault their friendly staff putting up with my constant pestering! from both the Gas and Electricity meters and transmits them to the British Gas mother ship (Head End?) British Gas Smart Meters - Part 1 | Archived Forum - GitHub Pages Check if your energy supplier is having connectivity issues which could explain why your smart meters readings arent getting through. It sound like you are having exactly the same experience with British Gas as I did. . The 'Phase 3' smart meter setup comprises of 4 components: According to the Landis+Gyr website the E470 is aligned to the UK Smart Metering Equipment Technical Specifications (SMETS). The IHD can't connect properly to the network in your home. Indeed it did take a while (3 months in fact for me) to start seeing the meter readings from my Smart Meters to start appearing my account Online and iPhone App. By Tony Hazell for the Daily Mail. the neighbours). I do understand this is relatively new technology and there are security/privacy issues to protect but it does seem that, for the time being, there is no interest from the energy companies or government to give the consumers access to their own data. Its 2017 and I have been doing a lot of reading into Smart Meters, but am still not clear on who can enable pairing. Weve got some great advice to setting up your OVO account here: Great to see youre already keen to get your Pipit IHD up and running. The display will show the current time and date. My 2p, @Turribeach3 Thanks. Smart energy monitor. I cant get the Glitch app to work - Im not sure what to put in the token variable - Does your python script pull from the API or SmartThings. Also since the smartofthehome website with the original post on this thread seems to be offline, here's the link to the second blog post on archive.org: https://web.archive.org/web/20131005030852/http://www.smartofthehome.com Hi - I'm interested in the trial you mentioned. They may ask you to dismantle the cupboard or move other obstacles to reach the meter. This is not your smart meter. Start by making a formal complaint to the provider itself, and if the issue isnt resolved after eight weeks, you can take your complaint to the energy ombudsman. Most smart meters have a button to illuminate the digital display so you can read the numbers. This figure doesnt necessarily reset when you set-up a new account. Its easy to upgrade to our smart Pay As You Go meters. The DCC says its working with energy suppliers to do this. I think we need to put more pressure on British gas (and co) to open these so called smart meters up! Since writing the article above over a year ago I am still waiting patiently for British Gas to 'open their smart meters'. Your email address will not be published. After finally convincing a very nice man on the BG smart meter support line that this was the case, his supervisor confirmed that my observations were correct. If not, check how often your smart meter is meant to send data to your energy provider. In this case, you would need to submit your meter readings manually. Even though I have so called 'smart meters' I may have to revert back to older techniques (pulse counting, physically noting readings) to monitor my Electricity and Gas usage (which defeats the point!). The IHD is a token gesture but I dont think it is making our household use any less gas or electricity and I done find it that easy to understand/use (even for me a techno geek!). The IHD gives you most of the data you most people need although in non consumable way. If you dont have smart meters and you dont submit regular manual meter readings to your supplier which many of us dont youll get estimated bills and may be paying more than you need to. Customers slam British Gas over smart meters appearing to show they're Therefore some energy providers also provide their own API via which this data can be retrieved without needing a CAD. Permit authorised third parties to provide services to consumers once they have granted permission to use their data, offering new routes for consumers to receive energy services and advice on how to reduce their energy usage. So I managed to pick up a new one on E-baysupplied by a different energy company. Not sure about multiple IHDs, but I know the pairing can be triggered remotely by your utility provider (not sure if there is differences here between smets 1 and smets 2). in May. We'll be in touch as soon as possible. If you had a faulty old meter, or did not submit meter readings and got estimated bills, you might find that your payments change. Honestly I feel slightly safer this way. If your not using smartthings or just want to disable this check its the IF at the top of the app.post function that checks it. More information about the G370 can be found here:http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/. I agree with the point about shame no PV so I think we'll also need to do something about that. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. You might need to submit readings manually to ensure youre billed accurately while problems are resolved. Ive had BG Smart Meters for around 3 months now and I share the disappointment of those who expected more from them. The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. The security around zigbeeaccess is pretty tight so suppliers can still keep you out by pretending that they do not have the wherewith to permit the gateway to connect. The G370 and E470 do both have an optical probe (IEC1107)interfaces. This is most likely to happen if you have a first-generation smart meter that is not yet connected to the central wireless network and the new supplier cannot read it. My TRIO says NOT COMMISSIONED when connecting to meters times out I am not seeing a massive benefit yet to having smart meters yet, other than no-longer having to manually send meter readings to British Gas and a funky In Home Display in my dining room giving me real time usage. 2023 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. Tantalisingly, on the back of the ecoMeter In Home Display (IHD) supplied with my smart meters, it reads: Zigbee Certified product (Energy). Were working to get all our customers upgraded to smart meters as soon as possible. So I asked if I purchased a TRIO myself could I attach it, they said YES and they would help me configure it. Or is this something which Landis+Gyr may later be able to enable? Switch it off for a minute or 2, then switch it back on again. You can do it on our online form until 14th October. ASK TONY: British Gas refused to believe our smart meter was broken - and has now saddled us with an energy bill for 753. Hi, sorry I have missed your other post, I havent looked at this in a while as my trio isnt working properly. When I moved away from BG to a different supplier that . 1st October helps us keep your bill accurate. In order to restore the pairing process, it may also be necessary to identify and enter the following information: 1. I spoke to British Gas, they would not supply a new TRIO to replace my old GEO. I don't know if the government should put more pressure on British Gas to allow consumers access to their own data. Contact your energy provider if your smart meter still isn't connecting properly. Seems pretty stable although only using the electricity readings at the moment. Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. The most common reason for the initial failure is that a service request sometimes "times out". If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. In this post I show how any customer of Octopus Energy with a smart meter can see their energy data and do a bunch of stuff like. Connect members with smart meters said theyd had a problem with theirs in the last 12 months. This advice relates to the Pipit IHD. This can result in your smart meter losing its smart functions. Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). It arrived 2 days ago, I think it already had the WIFI module, but I removed it used my new one to make sure. Press and hold the reset button for about 10 seconds. Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here The first item in the environment variables is token and Im not sure what to put in there. british gas smart meter pairing pin 00966502363635 british gas smart meter pairing pin. I used httpcanary app to create a fake VPN on my phone. Check if your in-home display has a flat battery or is unplugged. But over time I hope that more features and benefits may be unveiled. Press and hold the reset button for about 10 seconds. By the end of the roll-out, 99.25% of Great Britain will be covered by the network these meters use. CADs are expected to be available for purchase through retail stores or as part of a service: for example installing a central heating system, re-fitting a kitchen or as part of an energy supply contract. http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter, http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/, http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf, http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf, rebooted and now data is screwed (timeseries). If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. Find out what to do if you think your electric or gas meter is faulty. You can also find your meter reading on your smart electricity meter and gas smart meter. This would be much more easy to secure and given that is software based on a central server much easier to update should they find holes with it. Suppliers sometimes install prepayment meters for customers who are in debt. It might be showing: Information for only one fuel, even though you have a smart meter for both gas and electricity In fact, this access would give consumers confidence in their suppliers being transparent and open. I have just posted a third instalmentblog post about my further troubles here:http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, Open-source tools for energy monitoring and analysis. Despite the smart meter and the desktop display showing the feed in circuit option in the menu, it appears this will never be supported by BG. At the very least British Gas could make it possible to hook up a computer to the IHD to get the data? by Steven Johnson. Unfortunately not! Energy firm, British Gas, documents the installation of a . British Gas have an APP called BG Live ( but is seems to have become defunct since the pilot) . It took several weeks for Ovo to sync up to the smart meters, and I now see that only one meter reading a month is logged against my account! It also found that smart meters expose people to fewer radio waves than mobile phones and wi-fi equipment. We worked with Smart Energy GB, the smart meter consumer-information campaign, and spoke to energy firms to compile these tips. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. British Gas EnergySmart User Instruction - ManualsLib I did not realise .gov had published a new document. Press Menu/OK It's easy to use. Againaligned to the UK Smart Metering Equipment Technical Specifications (SMETS) the G370Ultrasonic Gas Meter also supports Zigbee (SEP 1.1). Amazon, Amazon Logo, & The Amazon supply Logo Are Trademarks Of Amazon.com, Inc. Or Its Affiliates. So why notget a quote There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. Id be interested to hear about your experience with Smart Meters later. This is the process known as pairing, the same process that was used to install your smart meters in the first place! Smart energy reader by British Gas - YouTube I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? Access the the smart meters via Zigbee is blocked for "security reasons", all that is offered to the consumer is the In-home Display device (which to be honest is a 5 min wonder with no way of getting at the real data). Smart metering code of practice. Nevertheless, I would be very interested to see your perl script. Not only is the lack of access to my data is very annoying but also, the IHD, just like current clamp energy monitors (such as the Owl) displays an instantaneous consumption value which does not compensate for the direction of current flow in my electricity supply cable from the grid. The meters themselves upload data via the DCC network to the energy providers, this enables accurate billing without the need for onsite meter reading. If you're renting a property and pay the bills directly for the gas or electricity to your energy supplier or you are named on the bill, you can choose to have smart meters installed. The first port of call is to check the smart meter portal provided by our Adaptor, TMA. Yes, smart meters are as accurate as traditional gas and electricity meters. It strikes me that most energy suppliers are fitting GEO TRIO II IHDs, and most seem to come with the WIFI module So the data passed over ZIGBEE from the meters to the IHD can be accessed over your home WIFI network from the IHD ( and not the meter network). British Gas Smart Meters - Part 2 - DataPoint -Check out our plans! They already do this for the bill, so why not the data that makes the bill up. They could put a small limit on the number of 3rd party devices I guess 1 may be enough for most people and if you needed more that 1 device could act a s a proxy. Its easy to use. Thank you for these useful links. Many months have now passed and BG have has to revert my meters back to standardmeters (same physical meters just in 'dumb' mode)as they can't get the Trilliant hub working. I think British Gas can also push updates and settings, messages and firmware updates downstream towards the meters and IHD via the Trilliant hub as well as initiating remote shut off of energy supply to the homes (where people do not pay their bills!). We'll send you an e-mail with instructions to reset your password. So, Can you also send commands to your Smart Meter through that API? BG tell me it can take up to a month. This should solve the problem for the majority of smart meters that have stopped working. But youll have to send meter readings to your energy firm again they'll stop being sent automatically. A limit in the number of devices being based on Mac addresses, how security keys are handled. I would like to combine the meter data with the individual appliance monitors (IAMs) that I have on various domesticappliances. Once its there they could provide access to consumers via an online account (or API using the same details). Posted by Steve Rowe, on Mon 22 Jun 2020 11:54am. How smart is that? It is possible in the UK to get a CAD - Consumer Access Device which links via the same special Zigbee profile to the smart meter but then converts it and in theory makes the data accessible to the home owner. Anyhow, a number of months later I am now here with a shiny new pair of meters! I have the standard BG Smart Meter setup as well as my PV meter. Issues with smart-meter installations and how they work have come to light throughout the smart meter roll-out. I will let you know the outcome to my fiasco when the nightmare ends. To get smart meters from us, we need to supply your energy. If you have a first-generation British Gas smart meter (SMETS1), it may lose its network connection if you switch to a different supplier. I dont necessarily agree with your points that they are not giving the users the data or that most people will not benefit. Check if your in-home display has a flat battery or is unplugged. Good luck with the Gas meter install. https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363 They should not have many of these problems. And quite easy so. However I am not so enamored with the responsiveness of the screen and its menus. As you say an export to CSV facility would be great. Sadly they all insist on locking you in to their proprietary cloud systems. Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. This special Zigbee network is referred to as the HAN - Home Area Network. If your gas and electricity is included in your rent and your landlord receives the bills, its their decision on whether to get smart meters installed. This means we'll always: Give you a high quality of service throughout the installation. British Gas customers have been left spitting feathers after some of the company's smart meters appeared to show people using hundreds of thousands of pounds worth of energy every hour. Many countries started smart city development plans and became the vanguards; such as the smart grid in the US, and the intelligent energy management in Amsterdam. 1. To cablespagetti - the APIs are still working for me if that helps. However one in 10 people in our survey of Which? Submitted by Gordont67 (not verified) on Thu, 06/11/2014 - 17:08. It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. Find out if these tariffs are right for you in our guide to the Smart Export Guarantee explained. Interesting post Nice to see the point of view from a commodity consumer! For help with changing to or from prepayment, read our guide toprepayment meters. For the most up-to date usage data, wed recommend setting your meters to send us a reading every half an hour (reach out to theSupport Teamif youd like us to update your reading schedule) and checking out theusage graphson youronline accountor OVO app (download forAndroidoriOS). If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. I was fortunate to be able to speak to one of the engineers in British Gass smart meter team and he explained some of the security restrictions to me: In absence of being able to collect stats via Zigbee, British Gas are apparently trialling a Virtual IHD, a smartphone app which will display energy usage echoing those on the ecoMeter. 25/10/14 - 12:19 #1. Monitoring energy usage Press MENU and select DAY to view energy usage for the day. Smart Meter UK - Build an app / device handler for api? First-generation smart meters have had some connection issues while they weren't connected into the central wireless network that newer smart meters use. About - smartcity.taipei The Ideal Height and Distance for Your Computer Monitor, 12+ Best Monitor With Built In Speaker updated 2022, 14 Ways to Turn Your Tablet Into a Second Monitor. Of course it will be better to have a wireless interface with the smart meters but I think a lot of people are underestimating the challenges of opening this interface in a truly secure way that can stand the test of time. We often link to other websites, but we can't be responsible for their content. What is the pin number for my Pipit In Home Display (IHD)? - OVO Energy If your In-Home Display (IHD) won't connect - Bulb I am also astounded that BG do not support the Feed In circuit capability. If you configure everything else first, connect smartthings and then look in the log you will see an error with the token in, then you can add to the env variables. The monitor was saying there wasnt a gas meter connected. The MPAN of your electricity meter and MPRN of your gas meter (this can be found on your electricity bill or on the face of your meter). I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. I had British Gas smart meters installed a few years ago. Smart meters are self-reading gas and electricity meters that show how much energy youre using in pounds and pence so its easy to keep an eye on how much youre spending. Please watch: "How to inflate air sofa" https://www.youtube.com/watch?v=wzOJ_kgRup0-~-~~-~~~-~~-~-Quick overview of the British Gas Smart energy reader.TubeB. I have exactly the same problem with the smart meter that ovo supplied for me. http://www.in-home-displays.co.uk/smarthub.html. PDF EnergySmart Monitor User Instructions - geo (Green Energy Options) This should have happened automatically and, once connected, your meters smart functions should be restored. Hi Kevin, Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. I have to admit I used you as a case study contrasting the open and closed approaches to data! However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. All the best, Out of interest, which facts in this post are erroneous relating to the security of the Trilliants hub? That's why we follow the Smart Meter Installation Schedule (SMIS) which has been approved by OFGEM. What is a vend code and pin code for my Pipit In-Home Display (IHD Just checked my WIFI its perfect, cloud connection and GEO App connects OK no problems there The Pipit home screen will show an 'Estimated Bill' cost for each supply. Can you share with me an example of the data you can get or send to it, please? Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. So you shouldn't need to take smart meter readings. He got it sorted after about 20 minutes but it make you wonder if there is some sort of inherent problem with the G370's. Need help to reset smart monitor help please. For anyone in the UK with solar panels, this is reason #2 for not jumping to get a smart meter. It's easy to upgrade to our smart Pay As You Go meters.